Refund Policy
Last updated: January 29, 2026
BillGenerators.com ("we", "our", or "us") offers digital products and services. This Refund Policy explains when and how refunds may be available for purchases made on our platform.
1. What We Sell
We sell digital credits that you use to generate and download bills from our generators. We do not sell physical goods. Free usage of our generators may also be available; no payment means no refund applies.
2. Refund Eligibility
Refund requests are considered on a case-by-case basis. We may issue a refund or partial refund when, for example:
- Payment was taken but credits were not delivered due to a technical error on our side.
- You were charged in error (e.g. duplicate charge).
- You contact us within a short period after purchase and have not used (or have used only a small portion of) the credits, and we decide to accommodate the request.
We are not obligated to issue a refund once credits have been delivered and used. Refunds are at our discretion unless required by applicable law.
3. How to Request a Refund
To request a refund, contact us by email with your account email, the date and amount of the purchase, and the reason for your request. We will review and respond as soon as practicable. Refunds, when approved, will be processed to the original payment method in accordance with our payment provider's timelines.
4. Contact
For refund requests or questions about this policy, please contact us.